Have a question about your menu design project? A real human will reply — not a bot.
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Message Received, friend!
Thank you for reaching out. A real member of the menuFest team will reply to within 2 business hours. We can't wait to help you create your perfect menu.
⚡ We guarantee a reply within 2 business hours Mon–Fri, 9am–6pm CST. Outside hours? We'll reply first thing next business day.
★ FAQ
Common Contact Questions
How quickly will you reply?
We guarantee a reply within 2 business hours, Monday–Friday, 9am–6pm CST. Messages sent outside those hours are answered first thing the next business day. You will never be left waiting long.
Can I call to discuss my project?
Absolutely. Call us on +1 (817) 254-2376 Monday–Friday, 9am–6pm CST. A real member of our team will answer — not an automated system. We love talking through projects over the phone.
I've already ordered — who do I contact?
For all order-related queries — tracking your design, requesting revisions, or anything post-purchase — email customercare@menufest.online or choose "Order Support" from the subject dropdown in the form above.
Can I request a sample before ordering?
Yes! Fill in the contact form above or email support@menufest.online asking for a sample concept. We will put together a quick example so you can see our quality and style before committing to any package.
Do you work outside the USA?
Yes. We actively serve food businesses in the USA, Canada, United Kingdom and Australia. All pricing is in USD and we understand regional dietary labelling regulations and food industry standards across all four markets.
What should I have ready before contacting?
It helps to have your business name, existing logo if any, brand colours or inspiration examples, and a rough list of menu items. But even a rough idea is plenty — we will guide you through the full creative brief together.